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ILX LIGHTWAVE PRIVACY POLICY


Overview

At ILX Lightwave, we understand that your privacy is important to you, and we take your privacy seriously. This privacy policy explains what information we collect from your use of this website, how we use that information, and how we protect your privacy. Please also review our Terms and Conditions of Use, of which this privacy policy forms part. By visiting this website, you are agreeing to the privacy practices described in this privacy policy.

What Information Do We Collect From You And How Do We Use It?

We gather certain personal information from you to help us better serve you and improve your experience on our website.

  • Information automatically collected: when you visit our website, we may collect some information automatically, such as your computers Internet Protocol address (a number that your Internet Service Provider assigns through your computer whenever you surf the web), your domain, browser and operating system, the site from which you linked (if any), and the time and date of your visit. We do not link this information to any personally identifiable information you may send to us. We use this information to compile aggregate statistics about the total number of daily visitors to our website, the pages most frequently visited, and how long visitors stay at each page. By collecting this information, we get a better understanding of our customers needs and what products and services we can develop to meet those needs in order to continually improve our customers online experience with us.

  • If you place an order on our website for products or services: we ask for your contact information (such as name, company name, ship to address, bill to address, telephone number, and email address) and other billing information (type of credit card, credit card number, name on credit card, and expiration date). We use this information to process your order. In addition, we keep this information and information about your purchases in our database with any information you have given us on previous visits to our website.

  • If you request a quote or literature from us: we ask for your contact information (such as name, company name, ship to address, bill to address, telephone number, email address, and mailing address). We use this information to process your order. In addition, we keep this information and information about your requests in our database with any information you have given us on previous visits to our website.

  • If you email us directly: we collect your email address and any other information you choose to include in your email. We use this information to answer the questions you submit.

  • Information collected in our database: we will use your email address to send you information about new offers, product and service developments, and new or updated literature (as it becomes available) in which you may be interested. You can opt out of receiving future emails on new offers, product and service developments, and new or updated literature by clicking the opt-out button included in any email you receive from us or by selecting the opt-out button in your My Account area.

If you wish to inquire about employment opportunities at ILX Lightwave: please send an email directly to our Human Resources department at jobs@ilxlightwave.com.

With Whom Do We Share Your Information?

We do not share personally identifiable information collected through our website with third parties except as described below: We provide your information to entities who we use to perform certain functions on our behalf, such as processing credit card payments and shipping. We may also disclose your information in the good faith belief that we are required to do so by law or that doing so is reasonably necessary to comply with legal process, to respond to any claims or to protect our rights, property or personal safety, or that of our customers or the public. In the unlikely event that our business or substantially all of our assets are transferred to a third party, customer information will be one of the transferred assets.

How Do We Secure The Information We Collect?

We make every reasonable effort to protect the personal information we collect when it is stored on our system. You should also keep your own password secure.

What Access Do I Have To Personal Information?

You can use your email address and password to log into your account by visiting the My Account area on our website. When you log into your account, your contact information (such as name, company name, ship to address, bill to address, telephone number, and email address) and your product and services interests will be displayed. If any of this information is inaccurate, you can edit the information in your account. In addition, you may opt-out of receiving emails from us about new offers, product and service developments, and new or updated literature through your account by clicking the button entitled Please Do Not Send Me Any Promotional Emails."

Cookies

We do not use cookies on this website.

Links To External Sites

This website may include links to other sites on the Internet that are owned and operated by vendors and other companies. Any information that you provide at those websites is governed by their privacy policies.

Modifications to this Policy

Please check this page periodically for updates. If we make material changes in our privacy policy, we will post any updates on this page so that you are always aware of the information that we collect and how we use it. Such changes will become effective when posted, and by continuing to use the website following the posting of any such changes, you agree to be bound by such modified policy. We will also notify you by email describing such changes.

Do You Have Any Other Questions?

If you have additional questions about our privacy policy, please email us at info@ilxlightwave.com or call 1-800-459-9459.